ORDER CANCELLATION

Cancel your order before it ships and receive a full refund.

Eligible

Before Shipment

If your order hasn't shipped yet, your cancellation is accepted immediately with a full refund to your original payment method.

Not Eligible

After Shipment

Once marked "Shipped," cancellations cannot be accepted. You'll receive a WhatsApp & email notification before this happens.

Alternative Offered

Refused Delivery

Refusing or missing delivery doesn't count as a cancellation. We'll offer reshipping.

Exceptional Cases

Bank Account Refund

Refunds to a bank account are possible in special cases, with a ₹149 service fee deducted from the total amount.

Please note: Cancellation requests will not be processed for orders that have already been shipped. Check your order status in your account before submitting this form.

Check spam or promotions tab if no reply within 1 business day.

Ex: SC-1001